Last Updated: March 2026
Introduction
Body & Foot Massage Spa Daytona ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect information in the following ways:
- Contact Information: Name, email address, and phone number collected through our mailing list signup form powered by Netlify Forms.
- Browsing Data: We may collect information about how you interact with our website, including pages visited, time spent, and referral sources through standard web analytics.
- Chat Information: Conversations with our AI chat assistant (powered by Telnyx) may be logged to improve service quality and customer experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Appointment Communication: To respond to appointment inquiries, confirmations, and service-related communications.
- Mailing List: To send you updates about our services, special offers, and wellness tips (with your consent).
- Service Improvement: To analyze usage patterns and improve our website and services based on customer feedback and behavior.
- Customer Support: To provide technical support and address issues with your experience on our website.
Third-Party Services
We use the following third-party services that may collect and process your data:
- Netlify: Hosting platform and form handling service. Data is stored securely in accordance with industry standards.
- Telnyx AI Chat Widget: Provides our AI-powered chat assistant for answering questions about services, hours, location, and pricing.
- Google Maps: Embedded maps for location information. Google may collect usage data through embedded maps.
- Airtable: Used for customer relationship management (CRM) and scheduling. Your appointment information may be stored here.
- Social Media Platforms: Links to our Facebook, Yelp, Google Reviews, and TripAdvisor pages. These platforms have their own privacy policies.
AI Chatbot Disclosure
Our website uses an AI-powered chat assistant (Telnyx) to answer common questions about our services, hours, location, and pricing estimates. Please note:
- The AI assistant provides general information only, not personalized medical or health advice.
- Conversations with the AI may be logged and used to improve the service.
- The AI does not collect personal health information or medical records.
- For specific questions or to book appointments, please call us at (386) 281-3248.
Cookies and Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Session cookies to remember your preferences during your visit.
- Analytics cookies to understand how visitors use our site and identify areas for improvement.
- You can control cookie settings through your browser preferences.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data by contacting us at DBIM@live.com. We will comply with all applicable legal requirements regarding data retention and deletion.
Your Privacy Rights
Depending on your location, you may have the following rights:
- California Privacy Rights (CCPA): If you are a California resident, you have the right to know what personal information is collected, used, and shared. You also have the right to delete and opt-out of the sale of your personal information.
- Florida Privacy Rights: Florida residents have similar rights under Florida law to access, correct, and delete personal information.
- General Privacy Rights: You have the right to request access to your personal data, correct inaccuracies, and request deletion subject to legal obligations.
Contact Us for Privacy Inquiries
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:
- Email: DBIM@live.com
- Phone: (386) 281-3248
- Address: 1365 Beville Rd, Daytona Beach, FL 32119
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes your acceptance of the updated policy.
Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.